{"id":2123,"date":"2025-12-09T21:40:29","date_gmt":"2025-12-09T21:40:29","guid":{"rendered":"https:\/\/sanitary.aloroba.com.sa\/%d8%a7%d9%84%d8%b6%d9%85%d8%a7%d9%86-%d9%88%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%a8%d8%af%d8%a7%d9%84\/"},"modified":"2026-02-27T21:46:23","modified_gmt":"2026-02-27T21:46:23","slug":"warranty-returns","status":"publish","type":"page","link":"https:\/\/sanitary.aloroba.com.sa\/en\/warranty-returns\/","title":{"rendered":"Warranty &amp; Returns"},"content":{"rendered":"<style>.kb-row-layout-id2123_9f8eb1-ee > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id2123_9f8eb1-ee > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id2123_9f8eb1-ee > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-xl, 4rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id2123_9f8eb1-ee > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id2123_9f8eb1-ee > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id2123_9f8eb1-ee > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id2123_9f8eb1-ee alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column2123_9121df-77 > .kt-inside-inner-col{padding-top:120px;padding-right:16px;padding-bottom:120px;padding-left:16px;}.kadence-column2123_9121df-77 > .kt-inside-inner-col,.kadence-column2123_9121df-77 > .kt-inside-inner-col:before{border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;}.kadence-column2123_9121df-77 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column2123_9121df-77 > .kt-inside-inner-col{flex-direction:column;}.kadence-column2123_9121df-77 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column2123_9121df-77 > .kt-inside-inner-col{background-image:url('https:\/\/sanitary.aloroba.com.sa\/wp-content\/uploads\/2025\/12\/8c1c2be028384e93e67d5e43321de6720006fde3.png');background-size:cover;background-position:48% 49%;background-attachment:scroll;background-repeat:no-repeat;}.kadence-column2123_9121df-77 > .kt-inside-inner-col:before{opacity:0.3;background-color:#1a1a1a;}.kadence-column2123_9121df-77{position:relative;}@media all and (max-width: 1024px){.kadence-column2123_9121df-77 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column2123_9121df-77 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column2123_9121df-77 kb-section-has-overlay\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading2123_92b2b8-8a, .wp-block-kadence-advancedheading.kt-adv-heading2123_92b2b8-8a[data-kb-block=\"kb-adv-heading2123_92b2b8-8a\"]{text-align:left;font-size:64px;font-weight:500;font-style:normal;font-family:'IBM Plex Sans Arabic';}.wp-block-kadence-advancedheading.kt-adv-heading2123_92b2b8-8a mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading2123_92b2b8-8a[data-kb-block=\"kb-adv-heading2123_92b2b8-8a\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading2123_92b2b8-8a img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading2123_92b2b8-8a[data-kb-block=\"kb-adv-heading2123_92b2b8-8a\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading2123_92b2b8-8a, .wp-block-kadence-advancedheading.kt-adv-heading2123_92b2b8-8a[data-kb-block=\"kb-adv-heading2123_92b2b8-8a\"]{font-size:44px;}}<\/style>\n<h2 class=\"kt-adv-heading2123_92b2b8-8a wp-block-kadence-advancedheading has-theme-palette-9-color has-text-color\" data-kb-block=\"kb-adv-heading2123_92b2b8-8a\"><strong>Warranty &amp; Returns<\/strong><\/h2>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id2123_5927b0-64 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id2123_5927b0-64 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id2123_5927b0-64 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:repeat(2, minmax(0, 1fr));}.kb-row-layout-id2123_5927b0-64 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id2123_5927b0-64 > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id2123_5927b0-64 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id2123_5927b0-64 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column2123_5bdb02-3d > .kt-inside-inner-col{padding-top:var(--global-kb-spacing-xs, 1rem);padding-right:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-xs, 1rem);padding-left:var(--global-kb-spacing-xxs, 0.5rem);}.kadence-column2123_5bdb02-3d > .kt-inside-inner-col{border-top:1px solid #e2ebf2;border-right:1px solid #e2ebf2;border-bottom:1px solid #e2ebf2;border-left:1px solid #e2ebf2;}.kadence-column2123_5bdb02-3d > .kt-inside-inner-col,.kadence-column2123_5bdb02-3d > .kt-inside-inner-col:before{border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;}.kadence-column2123_5bdb02-3d > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column2123_5bdb02-3d > .kt-inside-inner-col{flex-direction:column;}.kadence-column2123_5bdb02-3d > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column2123_5bdb02-3d > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column2123_5bdb02-3d{position:relative;}@media all and (max-width: 1024px){.kadence-column2123_5bdb02-3d > .kt-inside-inner-col{border-top:1px solid #e2ebf2;border-right:1px solid #e2ebf2;border-bottom:1px solid #e2ebf2;border-left:1px solid #e2ebf2;flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column2123_5bdb02-3d > .kt-inside-inner-col{border-top:1px solid #e2ebf2;border-right:1px solid #e2ebf2;border-bottom:1px solid #e2ebf2;border-left:1px solid #e2ebf2;flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column2123_5bdb02-3d\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading2123_53b88e-99, .wp-block-kadence-advancedheading.kt-adv-heading2123_53b88e-99[data-kb-block=\"kb-adv-heading2123_53b88e-99\"]{text-align:left;font-size:24px;font-weight:700;font-style:normal;font-family:'IBM Plex Sans Arabic';color:#1a1a1a;}.wp-block-kadence-advancedheading.kt-adv-heading2123_53b88e-99 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading2123_53b88e-99[data-kb-block=\"kb-adv-heading2123_53b88e-99\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading2123_53b88e-99 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading2123_53b88e-99[data-kb-block=\"kb-adv-heading2123_53b88e-99\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading2123_53b88e-99 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading2123_53b88e-99\"><strong>Warranty Policy<\/strong><\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading2123_119ce3-9f, .wp-block-kadence-advancedheading.kt-adv-heading2123_119ce3-9f[data-kb-block=\"kb-adv-heading2123_119ce3-9f\"]{padding-top:var(--global-kb-spacing-xs, 1rem);padding-right:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-xs, 1rem);padding-left:var(--global-kb-spacing-xxs, 0.5rem);text-align:left;font-size:16px;font-weight:500;font-style:normal;font-family:'IBM Plex Sans Arabic';}.wp-block-kadence-advancedheading.kt-adv-heading2123_119ce3-9f mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading2123_119ce3-9f[data-kb-block=\"kb-adv-heading2123_119ce3-9f\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading2123_119ce3-9f img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading2123_119ce3-9f[data-kb-block=\"kb-adv-heading2123_119ce3-9f\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading2123_119ce3-9f wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading2123_119ce3-9f\"><strong>At Afaq Al-Orouba Trading, we are committed to providing high-quality products backed by an official warranty that varies according to the product type:<\/strong><\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading2123_a8e641-e2, .wp-block-kadence-advancedheading.kt-adv-heading2123_a8e641-e2[data-kb-block=\"kb-adv-heading2123_a8e641-e2\"]{text-align:left;font-size:24px;font-weight:700;font-style:normal;font-family:'IBM Plex Sans Arabic';color:#1a1a1a;}.wp-block-kadence-advancedheading.kt-adv-heading2123_a8e641-e2 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading2123_a8e641-e2[data-kb-block=\"kb-adv-heading2123_a8e641-e2\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading2123_a8e641-e2 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading2123_a8e641-e2[data-kb-block=\"kb-adv-heading2123_a8e641-e2\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading2123_a8e641-e2 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading2123_a8e641-e2\"><strong>Warranty Period<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>The warranty period ranges from 1 to 5 years, depending on the product category.<\/strong><\/li>\n\n\n\n<li><strong>The warranty covers manufacturing defects only; it does not include damage resulting from misuse or incorrect installation.<\/strong><\/li>\n<\/ul>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading2123_dbe837-35, .wp-block-kadence-advancedheading.kt-adv-heading2123_dbe837-35[data-kb-block=\"kb-adv-heading2123_dbe837-35\"]{text-align:left;font-size:24px;font-weight:700;font-style:normal;font-family:'IBM Plex Sans Arabic';color:#1a1a1a;}.wp-block-kadence-advancedheading.kt-adv-heading2123_dbe837-35 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading2123_dbe837-35[data-kb-block=\"kb-adv-heading2123_dbe837-35\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading2123_dbe837-35 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading2123_dbe837-35[data-kb-block=\"kb-adv-heading2123_dbe837-35\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading2123_dbe837-35 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading2123_dbe837-35\"><strong>Warranty Coverage:<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-right has-16-font-size wp-block-paragraph\"><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mixer leaks<\/li>\n\n\n\n<li>Cartridge failure<\/li>\n\n\n\n<li>Manufacturing defects in accessories<\/li>\n\n\n\n<li>Finish or coating defects during the warranty period<\/li>\n<\/ul>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading2123_355f7a-2f, .wp-block-kadence-advancedheading.kt-adv-heading2123_355f7a-2f[data-kb-block=\"kb-adv-heading2123_355f7a-2f\"]{text-align:left;font-size:24px;font-weight:700;font-style:normal;font-family:'IBM Plex Sans Arabic';color:#1a1a1a;}.wp-block-kadence-advancedheading.kt-adv-heading2123_355f7a-2f mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading2123_355f7a-2f[data-kb-block=\"kb-adv-heading2123_355f7a-2f\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading2123_355f7a-2f img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading2123_355f7a-2f[data-kb-block=\"kb-adv-heading2123_355f7a-2f\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading2123_355f7a-2f wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading2123_355f7a-2f\"><strong>Warranty Exclusions:<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Breakage<\/li>\n\n\n\n<li>Scratches resulting from use<\/li>\n\n\n\n<li>Damage caused by unsuitable cleaning agents<\/li>\n\n\n\n<li>Installation by an unauthorized party<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n<style>.kadence-column2123_385134-34 > .kt-inside-inner-col{padding-top:var(--global-kb-spacing-xs, 1rem);padding-right:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-xs, 1rem);padding-left:var(--global-kb-spacing-xxs, 0.5rem);}.kadence-column2123_385134-34 > .kt-inside-inner-col{border-top:1px solid #e2ebf2;border-right:1px solid #e2ebf2;border-bottom:1px solid #e2ebf2;border-left:1px solid #e2ebf2;}.kadence-column2123_385134-34 > .kt-inside-inner-col,.kadence-column2123_385134-34 > .kt-inside-inner-col:before{border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;}.kadence-column2123_385134-34 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column2123_385134-34 > .kt-inside-inner-col{flex-direction:column;}.kadence-column2123_385134-34 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column2123_385134-34 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column2123_385134-34{position:relative;}@media all and (max-width: 1024px){.kadence-column2123_385134-34 > .kt-inside-inner-col{border-top:1px solid #e2ebf2;border-right:1px solid #e2ebf2;border-bottom:1px solid #e2ebf2;border-left:1px solid #e2ebf2;flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column2123_385134-34 > .kt-inside-inner-col{border-top:1px solid #e2ebf2;border-right:1px solid #e2ebf2;border-bottom:1px solid #e2ebf2;border-left:1px solid #e2ebf2;flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column2123_385134-34\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading2123_071fbc-16, .wp-block-kadence-advancedheading.kt-adv-heading2123_071fbc-16[data-kb-block=\"kb-adv-heading2123_071fbc-16\"]{text-align:left;font-size:24px;font-weight:700;font-style:normal;font-family:'IBM Plex Sans Arabic';color:#1a1a1a;}.wp-block-kadence-advancedheading.kt-adv-heading2123_071fbc-16 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading2123_071fbc-16[data-kb-block=\"kb-adv-heading2123_071fbc-16\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading2123_071fbc-16 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading2123_071fbc-16[data-kb-block=\"kb-adv-heading2123_071fbc-16\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading2123_071fbc-16 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading2123_071fbc-16\"><strong>Return and Exchange Policy<\/strong><\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading2123_429415-84, .wp-block-kadence-advancedheading.kt-adv-heading2123_429415-84[data-kb-block=\"kb-adv-heading2123_429415-84\"]{text-align:left;font-size:16px;font-weight:500;font-style:normal;font-family:'IBM Plex Sans Arabic';}.wp-block-kadence-advancedheading.kt-adv-heading2123_429415-84 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading2123_429415-84[data-kb-block=\"kb-adv-heading2123_429415-84\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading2123_429415-84 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading2123_429415-84[data-kb-block=\"kb-adv-heading2123_429415-84\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading2123_429415-84 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading2123_429415-84\"><strong>The customer has the right to return the product within 7 days of receipt, provided that:<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The product is unused.<\/li>\n\n\n\n<li>The original packaging remains intact.<\/li>\n\n\n\n<li>A return notice is submitted via the Customer Service page.<\/li>\n<\/ul>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading2123_cb20b7-97, .wp-block-kadence-advancedheading.kt-adv-heading2123_cb20b7-97[data-kb-block=\"kb-adv-heading2123_cb20b7-97\"]{text-align:left;font-size:24px;font-weight:700;font-style:normal;font-family:'IBM Plex Sans Arabic';color:#1a1a1a;}.wp-block-kadence-advancedheading.kt-adv-heading2123_cb20b7-97 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading2123_cb20b7-97[data-kb-block=\"kb-adv-heading2123_cb20b7-97\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading2123_cb20b7-97 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading2123_cb20b7-97[data-kb-block=\"kb-adv-heading2123_cb20b7-97\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading2123_cb20b7-97 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading2123_cb20b7-97\">Exchange<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading2123_b0c86c-e4, .wp-block-kadence-advancedheading.kt-adv-heading2123_b0c86c-e4[data-kb-block=\"kb-adv-heading2123_b0c86c-e4\"]{text-align:left;font-size:16px;font-weight:500;font-style:normal;font-family:'IBM Plex Sans Arabic';}.wp-block-kadence-advancedheading.kt-adv-heading2123_b0c86c-e4 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading2123_b0c86c-e4[data-kb-block=\"kb-adv-heading2123_b0c86c-e4\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading2123_b0c86c-e4 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading2123_b0c86c-e4[data-kb-block=\"kb-adv-heading2123_b0c86c-e4\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading2123_b0c86c-e4 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading2123_b0c86c-e4\"><strong>The product can be exchanged within 14 days in the following cases:<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Existence of a manufacturing defect.<\/li>\n\n\n\n<li>Receipt of a product that does not match the order.<\/li>\n<\/ul>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading2123_d980ae-6d, .wp-block-kadence-advancedheading.kt-adv-heading2123_d980ae-6d[data-kb-block=\"kb-adv-heading2123_d980ae-6d\"]{text-align:left;font-size:24px;font-weight:700;font-style:normal;font-family:'IBM Plex Sans Arabic';color:#1a1a1a;}.wp-block-kadence-advancedheading.kt-adv-heading2123_d980ae-6d mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading2123_d980ae-6d[data-kb-block=\"kb-adv-heading2123_d980ae-6d\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading2123_d980ae-6d img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading2123_d980ae-6d[data-kb-block=\"kb-adv-heading2123_d980ae-6d\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading2123_d980ae-6d wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading2123_d980ae-6d\">Refunds<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading2123_d1df99-73, .wp-block-kadence-advancedheading.kt-adv-heading2123_d1df99-73[data-kb-block=\"kb-adv-heading2123_d1df99-73\"]{text-align:left;font-size:16px;font-weight:500;font-style:normal;font-family:'IBM Plex Sans Arabic';}.wp-block-kadence-advancedheading.kt-adv-heading2123_d1df99-73 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading2123_d1df99-73[data-kb-block=\"kb-adv-heading2123_d1df99-73\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading2123_d1df99-73 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading2123_d1df99-73[data-kb-block=\"kb-adv-heading2123_d1df99-73\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading2123_d1df99-73 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading2123_d1df99-73\"><strong>The purchase amount will be refunded within 3\u20137 business days after receiving and inspecting the product.<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-right has-16-font-size wp-block-paragraph\"><\/p>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Warranty &amp; Returns Warranty Policy At Afaq Al-Orouba Trading, we are committed to providing high-quality products backed by an official warranty that varies according to the product type: Warranty Period Warranty Coverage: Warranty Exclusions: Return and Exchange Policy The customer has the right to return the product within 7 days of receipt, provided that: Exchange&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"input#field3369fe81d-cb {\r\n    text-align: right;\r\n}","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"default","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"default","_kad_post_vertical_padding":"default","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-2123","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"admin","author_link":"https:\/\/sanitary.aloroba.com.sa\/en\/author\/admin\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/sanitary.aloroba.com.sa\/en\/wp-json\/wp\/v2\/pages\/2123","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sanitary.aloroba.com.sa\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sanitary.aloroba.com.sa\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sanitary.aloroba.com.sa\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sanitary.aloroba.com.sa\/en\/wp-json\/wp\/v2\/comments?post=2123"}],"version-history":[{"count":2,"href":"https:\/\/sanitary.aloroba.com.sa\/en\/wp-json\/wp\/v2\/pages\/2123\/revisions"}],"predecessor-version":[{"id":2127,"href":"https:\/\/sanitary.aloroba.com.sa\/en\/wp-json\/wp\/v2\/pages\/2123\/revisions\/2127"}],"wp:attachment":[{"href":"https:\/\/sanitary.aloroba.com.sa\/en\/wp-json\/wp\/v2\/media?parent=2123"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}